d i f f e r e n t

Application Support and Enhancements

Communication is key when it comes to business. Mixed messages can result in delayed deadlines and increase the amount of time your business isn't operating at maximum capacity. The value of ensuring the right fit between internal teams and external resources is a faster resolution of issues.

Enowa becomes an extension of your team. We do this by learning key business processes, SAP systems, interfaces, and key external systems while also learning the clients’ culture and people. What’s important to us is that your business activities receive as little downtime as possible. This flexible service entails any post-implementation, ongoing, or outsourced support activities to ensure the system is up and running with satisfied business users. Enowa provides support above the common "break/fix" ticket management to cover root cause analysis which drives greater efficiency and results with each closed ticket.

With named and dedicated consultants, Enowa combines traditional helpdesk issue resolution with continuous improvement services such as:

  • Small enhancement projects
  • Process optimization activities
  • Onsite training workshops

Reach out to Enowa today to discuss application support and enhancements for your business.